Supporter & Token Terms

1. What tokens are

Tokens are the Platform's internal unit for accessing paid features — generating content and unlocking chapters. A token is a limited, personal licence to use Platform features up to the token's value. Tokens are not money, not e-money, not a deposit, and not a security. They have no cash value, cannot be exchanged for cash, and cannot be transferred to another person or account except through Platform features that expressly allow it.

Twilight Works Ltd is not a bank, payment service, or money transmitter, and the token system is not a payment network. Tokens exist only inside LoreHub.

2. How you get tokens

• Subscription allowance — each paid plan includes a monthly token allowance.
• Token packs — you can buy one-time top-ups of tokens.
• Free allowance — free accounts include a limited allowance so you can try the Platform.

Prices and current amounts are shown on our Pricing page. Payments are handled by Stripe; we never see or store your card details.

3. Spending tokens

Tokens are spent when you use paid Platform features, principally AI generation and unlocking chapters to read. Some operations cost more than others; the Platform shows the cost before you commit. When you spend, your monthly subscription allowance is used first, then any tokens from packs you have bought.

4. Expiry and carry-over

Your monthly subscription allowance is exactly that — monthly. It resets at the start of each billing period and unused allowance does not roll over. Tokens you buy in a pack are different: they do not expire and carry forward for as long as your account remains active. If your account is closed or deleted, any remaining tokens — of either kind — are forfeited and have no cash value.

5. Earning tokens: royalties, tips, and patronage

Authors can earn tokens from other members of the community — through reader unlocks and world royalties, through one-off tips, and through recurring patronage. This is a closed-loop, token-only supporter economy.

Earnings are paid in tokens, never in cash. They are not income, not wages, and not a cash payout. There is no bank transfer, no card payout, and no third-party payout service involved. Twilight Works Ltd does not currently hold the licences required to make cash payments to authors, and does not offer them.

Within the Platform you can move tokens you have earned into your usable balance and spend them on Platform features — for example, on your own generation. "Withdraw", where it appears in the Platform, means moving your own tokens between your own balances. It never means taking money out to a bank.

6. Anti-abuse

Because this is a closed-loop system, we may reverse, adjust, or withhold tokens obtained through fraud, error, chargebacks, collusion (for example, accounts tipping each other to shift balances), or other abuse, and we may suspend accounts that do so.

7. Refunds

Tokens and token packs are non-refundable once purchased, except where refunds are required by law — including the EU/UK right of withdrawal for new purchases. This is set out in our Refund Policy.

8. Changes

We may adjust token costs, allowances, and pack contents as the Platform evolves. We will give reasonable notice of material changes that affect tokens you have already bought. Questions: [email protected].

We keep these documents under review and recommend you take independent legal advice on any that affect you.